Lead Replacement Policy

Game Changer Leads is committed to providing you excellent lead generation and marketing services and makes every effort to ensure you get exactly what you have ordered.

However, due to the unpredictable nature of online data, there may be times when a lead you receive is not what you ordered, despite our best efforts. 

Conditions of our Lead Replacement Policy

  1. The leads must be a part of a Cost Per Lead Order.
  2. Some lead types require the Replacement Option be purchased for that order of leads. Replacements cannot be provided for the lead types that require the Replacement Option be purchased, but it was not.
    1. Exception: Any lead that is out of the target geographic territory will be replaced unless that lead is intended to be a Replacement Lead.
  3. We must receive the request for lead replacement within 48 hours of us delivering the last lead in your order. 
    1. Delivering a Lead Means placing the lead data onto the Google Sheet that has been shared with you.
  4. Requests for Lead Replacement outside of 48 hours of us delivering the last lead in your order will be denied.
  5. Leads that meet the following criteria are eligible for Lead Replacement if the Lead Replacement Policy has been purchased:
    1. No phone number
    2. Disconnected phone numbers
      1. Wrong phone numbers are not eligible for replacement
    3. Non-existent address
    4. Address is to a Commercial Business
    5. Duplicate lead in the same order
      1. Duplicate leads that are the result of different lead orders are not eligible for Lead Replacement
    6. For Final Expense Leads - Leads where the person is Age 81 and Older.
    7. Leads that were provided as a Replacement Lead are not eligible to be replaced.
      1. Inform us of the need for a replacement lead(s) by emailing support@gamechangerleads.com

      Last Updated 01-04-2024