Privacy policy

GCL Company LLC Privacy Policy

Effective Date: 04/01/2022

OVERVIEW

This Privacy Policy describes how GCL Company LLC (“GCL,” “Company,” “we,” “us,” or “our”) collects, uses, discloses, stores, and protects Personal Information when you visit gamechangerleads.com (the “Site”), interact with our advertisements or forms, communicate with us, schedule an appointment, purchase or request products or services, or otherwise use our services.

For purposes of this Privacy Policy, “Personal Information” means information that identifies, relates to, describes, or can reasonably be associated with an individual.

By using our Site or providing Personal Information to us, you acknowledge the practices described in this Privacy Policy.

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

We do not share mobile information, text messaging originator opt-in data, telephone numbers associated with SMS consent, or SMS consent records with third parties or affiliates for their own marketing or promotional purposes.

SMS opt-in information is used only for the purposes for which consent was provided and as necessary to operate and support our messaging services.

We may disclose information to service providers, telecommunications providers, messaging platforms, aggregators, subcontractors, or other vendors solely as necessary to provide and support the text messaging services you have requested.

All categories of information sharing described elsewhere in this Privacy Policy exclude text messaging originator opt-in data and SMS consent records from sharing with third parties or affiliates for marketing or promotional purposes.

1. INFORMATION WE COLLECT

We may collect Personal Information directly from you, automatically through your use of the Site, or through forms, advertisements, service providers, and other sources through which you interact with us.

Personal and Contact Information

Examples include:

  • Name

  • Email address

  • Telephone number

  • Billing address

  • Shipping or physical address

  • Appointment information

  • Service requests

  • Preferences

  • Information you voluntarily provide through forms or communications

Payment and Order Information

When you purchase or request products or services, we may collect or process information such as:

  • Name

  • Billing information

  • Shipping information

  • Email address

  • Telephone number

  • Order or transaction information

  • Payment information

Payment information may be processed through third-party payment processors or commerce platforms rather than being stored directly by us.

Device and Usage Information

When you access the Site, we may automatically collect information including:

  • IP address

  • Browser type and version

  • Device information

  • Time zone

  • Cookie information

  • Pages or products viewed

  • Referring pages

  • Search terms

  • Website interactions

  • Advertising interactions

  • Usage patterns and analytics information

This information may be collected through cookies, log files, web beacons, pixels, tags, analytics tools, and similar technologies.

Customer Support and Communication Information

We may collect:

  • Records of inquiries

  • Customer support communications

  • Service requests

  • Appointment details

  • Scheduling preferences

  • Service history

  • Feedback

  • Email communication history

  • Telephone communication preferences

Communication Consent Information

When you provide consent to receive communications, we may collect and maintain:

  • The telephone number or email address provided

  • Type of consent provided

  • Method through which consent was obtained

  • Date and time of consent

  • Form or source associated with the consent

  • Communication preferences

  • Opt-out records

  • Other records necessary to demonstrate and honor your communication choices

This may include timestamped records related to SMS, telephone, and email consent.

2. HOW WE USE PERSONAL INFORMATION

We may use Personal Information to:

  • Provide our products and services

  • Fulfill requests and transactions

  • Process purchases and payments

  • Schedule and manage appointments

  • Send confirmations and reminders

  • Respond to inquiries

  • Provide customer support

  • Communicate important service information

  • Provide marketing communications where appropriate consent has been obtained

  • Personalize and improve our services

  • Analyze Site traffic and usage

  • Improve website functionality and user experience

  • Measure advertising and marketing effectiveness

  • Detect and prevent fraud or misuse

  • Maintain security

  • Comply with legal obligations

  • Maintain records of communication preferences and consent

  • Honor opt-out and unsubscribe requests

We may also use Personal Information for purposes disclosed to you when the information is collected.

3. SMS MESSAGING, OPT-IN DATA, AND CONSENT

SMS Communications

If you expressly opt in to receive SMS communications from us, we may send messages related to the purpose described when you provided consent.

Depending upon the applicable opt-in, messages may include:

  • Appointment confirmations

  • Appointment reminders

  • Scheduling updates

  • Rescheduling information

  • Customer support

  • Service-related notifications

  • Important updates

  • Promotional communications where separate and appropriate consent has been obtained

We do not send promotional SMS communications without the consent required for those communications.

SMS Opt-In

You will only receive SMS messages where you have provided the applicable opt-in or other authorization permitted by law.

Where SMS consent is collected through a website, scheduling form, lead form, or similar process, we may use a dedicated checkbox or other affirmative mechanism to record your consent.

We may retain records documenting your consent, including timestamps and the source through which the consent was obtained.

SMS Data Protection

No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes.

This restriction includes:

  • Mobile telephone numbers associated with SMS consent

  • Text messaging originator opt-in data

  • SMS consent records

  • Records demonstrating that you agreed to receive text messages

We may provide information to vendors, subcontractors, telecommunications providers, SMS aggregators, messaging platforms, customer support providers, or similar service providers solely to the extent reasonably necessary to provide and support messaging services on our behalf.

Those disclosures do not authorize such providers to use your SMS opt-in information for their own independent marketing purposes.

SMS Opt-Out

You may withdraw consent to receive SMS messages at any time by replying:

STOP

After receiving a valid STOP request, we may send one final confirmation message indicating that you have been unsubscribed.

We will then stop sending messages from that SMS program unless you later opt in again.

SMS Help

For assistance with our messaging program, reply:

HELP

You may also contact us using the information in the Contact section below.

Message Frequency and Carrier Charges

Message frequency varies based on your interactions with us, your appointments, and the services you have requested.

Message and data rates may apply.

Wireless carriers are not responsible for delayed or undelivered messages.

4. INFORMATION SHARING AND DISCLOSURE

We do not sell, rent, or trade your Personal Information in exchange for monetary payment.

We may disclose Personal Information in the circumstances described below.

Service Providers

We may use vendors and service providers to assist us with functions such as:

  • Website hosting

  • Online commerce

  • Payment processing

  • Customer support

  • Appointment scheduling

  • Analytics

  • Email communications

  • Telecommunications

  • SMS delivery

  • Advertising

  • Fraud prevention

  • Security

  • Data storage

  • Other operational services

These providers may receive information reasonably necessary to perform services on our behalf.

SMS opt-in data and SMS consent records are excluded from disclosure for third-party or affiliate marketing or promotional purposes.

Shopify

Where applicable, we may use Shopify to provide online commerce functionality.

Information submitted through Shopify-powered portions of our Site may be processed by Shopify according to its own privacy practices.

Legal Compliance

We may disclose Personal Information where reasonably necessary to:

  • Comply with applicable laws or regulations

  • Respond to subpoenas, court orders, search warrants, or other lawful legal processes

  • Respond to lawful government or law enforcement requests

  • Protect our legal rights

  • Protect the safety or security of our users or others

  • Detect, investigate, or prevent fraud or unlawful activity

Business Transfers

If GCL Company LLC is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, Personal Information may be transferred as part of that transaction where permitted by law.

Any successor receiving Personal Information will remain subject to applicable legal obligations regarding that information.

5. BEHAVIORAL ADVERTISING AND MARKETING

We may use certain Personal Information and website activity information to provide advertising or marketing communications that we believe may be relevant to you.

For example, we may use analytics and advertising services to understand how visitors use the Site and interact with our advertisements.

We may share information regarding:

  • Use of the Site

  • Page interactions

  • Purchases

  • Website activity

  • Advertising interactions

with advertising or analytics partners where permitted by law and subject to applicable consent requirements.

Some information may be collected directly by advertising partners through cookies, tracking pixels, tags, or similar technologies.

This advertising-related sharing does not include SMS opt-in data, SMS consent records, or mobile information collected specifically for participation in our text messaging program.

Google Analytics

We may use Google Analytics or similar services to understand how visitors use our Site.

Google's handling of information collected through its services is governed by Google's applicable privacy policies.

Advertising Platforms

We may use advertising platforms such as Facebook/Meta, Google, Bing/Microsoft, or other advertising providers.

You may be able to manage personalized advertising through the privacy or advertising settings offered by those providers.

6. MARKETING AND LEAD FORM CONSENT

Certain advertisements, landing pages, lead forms, or other forms may contain additional disclosures regarding communications you agree to receive.

Where a form states that you consent to receive telephone calls, emails, automated communications, or prerecorded messages, the specific disclosure presented to you at the time of submission governs the scope of that consent.

Where a form separately discloses that affiliates, service providers, licensed agents, or other identified parties may contact you by telephone or email, information may be used in accordance with that disclosure and applicable law.

However, consent to receive SMS messages from GCL Company LLC does not authorize us to share SMS opt-in data, SMS consent records, or mobile information with third parties or affiliates for their independent marketing or promotional purposes.

Consent to marketing communications is not required as a condition of purchasing property, goods, or services where applicable law requires such disclosure.

7. USING PERSONAL INFORMATION

We use Personal Information to provide our services, including:

  • Offering products and services

  • Processing transactions

  • Fulfilling service requests

  • Communicating with customers

  • Managing appointments

  • Providing customer support

  • Sending information concerning products, services, or offers where permitted

  • Operating and improving our Site

8. DATA SECURITY

We implement and maintain reasonable administrative, technical, and organizational safeguards intended to protect Personal Information.

Measures may include:

  • Encryption of sensitive information in transit and at rest

  • Access controls

  • Authentication mechanisms

  • Security monitoring

  • Regular security assessments and updates

  • Employee training

  • Backup and recovery procedures

  • Breach response and notification procedures consistent with applicable law

Despite our efforts, no method of transmission over the Internet, wireless communication, or electronic storage is completely secure.

We therefore cannot guarantee absolute security.

9. DATA RETENTION

We retain Personal Information for as long as reasonably necessary to:

  • Provide the services you requested

  • Maintain customer and transaction records

  • Fulfill contractual obligations

  • Maintain communication consent and opt-out records

  • Resolve disputes

  • Prevent fraud or abuse

  • Comply with legal requirements

When you place an order through the Site, we may retain order-related Personal Information for our records unless and until deletion is requested, subject to legal or legitimate business retention requirements.

Certain consent and opt-out records may be retained after other information is deleted when necessary to document or honor your communication preferences or comply with applicable law.

10. COOKIES AND TRACKING TECHNOLOGIES

A cookie is a small amount of information downloaded to your computer or device when you visit a website.

We use cookies and similar technologies to:

  • Operate the Site

  • Remember preferences

  • Support login and checkout functionality

  • Analyze website traffic

  • Understand user behavior

  • Improve Site performance

  • Measure marketing effectiveness

  • Support advertising activities

Cookies may include session cookies that expire when you stop browsing and persistent cookies that remain until they expire or are deleted.

Shopify-Related Cookies

Where Shopify functionality is used, cookies may include:

Cookie Purpose
_ab Administrative access
_secure_session_id Storefront navigation
cart Shopping cart functionality
cart_sig Checkout
cart_ts Checkout
checkout_token Checkout
secret Checkout
secure_customer_sig Customer login
storefront_digest Customer login
_shopify_u Customer account updates

Reporting and Analytics Cookies

Cookies may also include:

Cookie Purpose
_tracking_consent Tracking preferences
_landing_page Landing-page tracking
_orig_referrer Referral tracking
_s Shopify analytics
_shopify_s Shopify analytics
_shopify_sa_p Marketing and referral analytics
_shopify_sa_t Marketing and referral analytics
_shopify_y Shopify analytics
_y Shopify analytics

The length of time a cookie remains on your device varies depending on the cookie.

You may manage cookies through your browser settings.

Blocking or deleting cookies may affect certain Site functionality.

11. DO NOT TRACK

Because there is not a consistent industry standard for responding to browser-based “Do Not Track” signals, our Site may not change its data collection or use practices solely because a Do Not Track signal is detected.

Other privacy controls available through your browser, device, or applicable service providers may still be available to you.

12. AUTOMATED DECISION-MAKING

We do not engage in fully automated decision-making using customer information that, by itself, produces a legal or similarly significant effect on an individual.

Certain service providers may use automated processing for purposes such as fraud detection, security, or transaction screening.

13. INTERNATIONAL USERS AND GDPR

If you are located in the European Economic Area or otherwise subject to the General Data Protection Regulation (“GDPR”), we may process Personal Information under one or more lawful bases, including:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Protection of vital interests

  • Performance of a task carried out in the public interest

  • Our legitimate interests where those interests do not override your fundamental rights and freedoms

Where applicable, you may have rights concerning access, correction, deletion, restriction, portability, objection, or withdrawal of consent.

You may also have the right to object to certain processing based solely on automated decision-making where such processing produces legal or similarly significant effects.

14. CALIFORNIA PRIVACY RIGHTS

If you are a California resident and applicable law grants you privacy rights regarding information we maintain about you, those rights may include the ability to:

  • Request information regarding Personal Information we maintain about you

  • Request access to Personal Information

  • Request correction of inaccurate Personal Information

  • Request deletion of Personal Information

  • Request portability of certain Personal Information

  • Use an authorized agent where permitted by law

We will not discriminate against you for exercising privacy rights granted by applicable law.

To submit a privacy request, contact us using the information provided below.

15. YOUR RIGHTS AND CHOICES

Depending upon your location and applicable law, you may have the ability to:

  • Access Personal Information we maintain about you

  • Request correction or updating of Personal Information

  • Request deletion

  • Request information regarding our processing practices

  • Request portability

  • Withdraw consent for future communications

  • Opt out of marketing emails

  • Opt out of SMS messages

  • Object to certain processing

  • Lodge a complaint with an applicable supervisory authority

Email Opt-Out

You may opt out of marketing emails by using the unsubscribe link provided in applicable email communications.

SMS Opt-Out

You may opt out of SMS messaging by replying:

STOP

Privacy Requests

To submit a privacy request, contact:

Email: info@gclcompanyllc.nebulabrandgroup.com
Phone: (561) 660-9855

We may need to verify your identity before processing certain requests.

16. MINORS

The Site is not intended for individuals under [INSERT AGE].

We do not intentionally collect Personal Information from children below the applicable minimum age.

If you are a parent or guardian and believe a child has provided Personal Information to us, please contact us so that we may review and, where appropriate, delete the information.

Participation in our SMS messaging program is limited to individuals who are at least 18 years old.

17. THIRD-PARTY LINKS

Our Site may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy, security, content, or practices of third parties.

We encourage you to review the privacy policies of any third-party websites or services you visit.

This Privacy Policy applies to Personal Information collected by or on behalf of GCL Company LLC as described herein.

18. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, legal obligations, or other operational requirements.

The latest version will be posted on our website with its effective date.

For material changes, we may provide additional notice where required or appropriate, such as through the Site or by email.

Your continued interaction with our Site or Services after an updated Privacy Policy becomes effective is subject to the revised policy.

19. CONTACT US

If you have questions about this Privacy Policy, wish to exercise a privacy right, or have concerns regarding how Personal Information is handled, contact:

GCL Company LLC

Phone: (561) 660-9855
Email: info@gclcompanyllc.nebulabrandgroup.com

Mailing Address:
2240 Woolbright Road, Ste 353
Boynton Beach, FL 33426
United States

For SMS assistance, reply HELP to a message from us.

To stop SMS communications, reply STOP to the telephone number that sent the message.

If applicable law provides you with the right to lodge a complaint with a privacy or data-protection authority, you may do so.

© GCL Company LLC